Above all, our members come first. We know you work hard for your money, and we appreciate you choosing us. We create everything with our members in mind. We will never take you for granted and consider it a privilege to work on a product that so many people love and enjoy. If upon purchase one of our members are not satisfied with our content, we will offer them a credit or refund, and take whatever steps necessary to get them what they are looking for. We will always treat our members with respect, in exactly the same way we would want other companies to treat us.